FAQs

We want your experience with BestyPaws to be as smooth and enjoyable as possible. Below you’ll find answers to some of the most common questions from our community of pet lovers.

How do I place an order?

Simply browse our wide selection of pet essentials and pet lover merch, add the items you’d like to your cart, and proceed to checkout.

What payment methods do you accept?

We accept all major Credit & Debit Cards, PayPal, Apple Pay, Shop Pay, etc.

How much is the shipping fee?

We offer Free Shipping within the United States on orders over $50. Orders below $50 are subject to a flat shipping fee of $6.95.

When will my order arrive?

Orders are typically processed within 2–3 business days. After leaving our warehouse, delivery usually takes 10–15 business days, depending on your location. Please note: shipping times may vary during peak seasons or due to unforeseen delays.

Can I cancel my order once it’s placed?

We start processing your order as soon as it’s confirmed, which means we’re unable to cancel it once placed. Please ensure you’re 100% sure before completing your checkout.

Do you have a return policy?

Yes! If you’re not completely satisfied with your purchase, you can request a return in accordance with our Return & Refund Policy. Please see our Policies page for full details.

How safe is my personal information?

Your privacy and security are our top priority. Our site uses SSL encryption to protect your personal data during checkout. For more details, see our Privacy Policy.

Where can I contact you if I have questions or issues?

We’re always here to help! Reach us anytime at support@bestypaws.com.

Which browser should I use to view your site?

For the best shopping experience, we recommend using the latest version of Google Chrome, Safari, Mozilla Firefox, or Microsoft Edge.

✨ BestyPaws Promise: Whether you’re shopping for your furry friend or treating yourself with our pet-lover merch, we’re here to make every step effortless and enjoyable.